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We had the pleasure of buying our new house off Maisone Estates in July 2018 In what turned out to be quite a difficult chain Ben always kept us informed of all the developments as they happened unlike our own estate agents. I would wholeheartedly recommend Ben and Masone Estates. If we decide to move again in the future Ben will be the first person I will contact.
Mark & Sharon Brown
Excellent service and good communication throughout.
I sold through Maison in 2017 following family recommendation. They found a buyer quickly and Ben supported throughout to enable the sale to proceed. Commission was also very competitive.
I would certainly recommend to friends and family.
I have just completed on an apartment marketed by Maison Estates Ltd. I have received an extremely high level of service, Sanjay is extremely knowledgeable and trustworthy. I have also used Maison for their tenant find service in the past, Ben and his team have surpassed my expectations. Well done on building a service with the customer at the heart!
I've been working with Maison Estates for 4 years now, as an international investor I have been reliant upon their expertise and knowledge of the buy to let market. On their advice I have purchased 5 properties so far, all of which are achieving excellent rental returns. Other agents didn't want to spend time sourcing properties for me or call me overseas. I'm in the process of buying my 6th property now. I highly recommend Maison Estates, they are utmost professionals and responsive 7 days aweek.
"An online agent struggled to sell my house as they obviously over valued it. After 3 valuations Maison Estates offered the most realistic one and sold it within 21 days. Loved their adverts and they conducted all the viewings and kept me updated with developments right up until completion. They are now selling my friends house. I favoured the fact that the owners were dealing with me direct. Faultless service and I highly recommend this company."
I have been letting two properties via Maison Estates this year, and I have been very impressed by their service - much better than the big chain estate agents. Suitable tenants were found and any repair issues were dealt with quickly and professionally by their team. I recommend them strongly.
I have been letting a property in Coventry through Maison Estates for several months now and strongly recommend them to other Landlords, as I've been very impressed with their professionalism and the level of service received. Within the first few minutes of meeting Sanjay, it was clear that I was talking with a highly knowledgeable and competent person; I knew that I need look no further, he had given me all the information I needed. A suitable tenant was quickly found and all the necessary referencing/documentation completed promptly, all members of staff were always polite and helpful. Since letting commenced, any issues my tenant has had have been resolved to our mutual satisfaction. Living out of the area, I have peace of mind knowing that my property is in safe hands with these people.
I have received an excellent and quality service from those at Maison Estates. I have felt confident and reassured by their professionalism and management. I would recomend that those who are looking to access an estate agent should choose Maison. I wish them luck at maintaining such high standards and success in the business.
I can heartily recommend Maison to anybody looking to rent out a property. As a first time landlord, letting out my own flat, I had many questions, queries and concerns. From the start, Ben handled them with tact and honesty. I never felt I was being given any flannel and was genuinely reassured by his approach and his ‘hand-holding’ of a first time landlord. His responses are always speedy and you are not left waiting for the return of a call or email – something which I value a great deal. I was kept up to speed at all times, nothing was too much trouble and great tenants were found within a week. The rent is always forwarded on time and the tenants are trouble free.
In contrast, I have recently bought another property with a tenant in situ and the agents for that flat (another Coventry agency) don’t return calls, have to be chased via email and lose phone numbers etc. Needless to say, I have just appointed Maison to find me a new tenant for it, now that the old one is moving out.
Use Maison and you will not be disappointed, they’re not your average agents.
We have been renting out our property in Coventry since Jan 2011. The first agent’s performance was poor in all respects; late Payments, missing statements and most galling of all the impression that they worked for the tenant and not the Landlord ! The second agent turned out to be perhaps even worse !; all the above issues plus total mis-management of re-decoration for which we used a contractor recommended by them. To be honest we nearly sold up after the redecoration fiasco as the hassle of managing the agent just wasn’t worth the bother. However, Maison were recommended to us by my step-daughter who has for years rented out a property using them as agents. I am delighted to report that Ben and his team having taken away the hassle. Any issues are dealt with quickly and efficiently and payments are on time. In summary we get the "Managed Service" we pay for and at a lower cost than the previous agencies who promised all and did very little. No Hesitation in recommending Maison Estates to prospective clients.
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